Frequently Asked Questions
Please read our FAQ before sending us a message.
Working directly with manufacturers, we locate the best AAA quality replica products at the best cost and pass the savings onto you, delivering cutting edge style at unbeatable prices.
We work only with factories that produce the highest quality products and we personally evaluate every potential product to ensure the design details are accurate and that the material and workmanship are of the highest calibre.
Yes, we send items worldwide with DHL.
We accept payments via PayPal, VISA, MasterCard, American Express, JCB, Discover and Diners Club.
Most of the orders are delivered within 8-10 days, but it can vary depending on a country.
When your order has shipped, we will send you the tracking details. You can track your order here by inputting your tracking number: http://www.cn.dhl.com/en/express/tracking.html
Lux Designer Brands strives for happy customers! That´s why if you are not happy with your new product, we will exchange it for free. The product must be unused and in the same condition that you received it and you must notify us within 14 days of receipt.
Contact us if you wish to make an exchange with the product description and attached photo of the item before sending anything back.
No refunds or returns, only via exchange.
If an item was damaged in transit, please contact email@example.com ASAP.
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